Discovering Indonesia’s Financial Inclusion Journey: Harnessing Innovation and Technology

Jakarta, the bustling capital of Indonesia, is rapidly becoming a powerhouse in Southeast Asia's fintech and AI sectors. The city boasts a vibrant mix of innovative startups, established technology firms, and forward-thinking financial institutions, all contributing to a dynamic ecosystem. By adopting cutting-edge technologies and digital transformation strategies, Jakarta is paving the way for significant advancements in financial inclusion.

Join us on a transformative journey with The Banking Academy's Indonesia Innovation Study Tour 2025. This two-day tour for financial executives includes exclusive site visits and discussions with Jakarta's leading tech pioneers, offering invaluable insights into the future of financial technology and inclusive growth.

During this tour, participants will explore the forefront of digital economy, fintech solutions, and AI-driven innovations. Engage with tech visionaries, industry innovators, and business leaders, and witness firsthand how these advancements are driving financial inclusion across Indonesia.

Key focus areas:

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Integration of multi-service platforms and digital payments to enhance financial inclusion

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Innovations in e-commerce and financial services driving economic growth

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AI-driven solutions for smart cities and public safety

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Cutting-edge fintech solutions for digital lending and credit scoring

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Investment strategies and support for fintech startups promoting technological advancements

Tour Itinerary

Indonesia Innovation Study Tour 2025

Day-1, 19 May 2025
7:00 - 7:45

Breakfast

7:45 - 8:30

Welcome introduction

Our hosts will provide an introduction to the program, site visits, and key innovation trends to be covered during the tour.

9:00 - 10:30

Transforming urban mobility and financial inclusion at Gojek

Gojek, founded in 2010 in Jakarta, is Indonesia's first unicorn, transforming urban mobility and expanding into digital payments and financial services. Known for its super app, Gojek integrates various services, from ride-hailing to food delivery and e-wallets, aiming to create a comprehensive digital ecosystem.

  • Discover Gojek's strategy in integrating financial services into its super app.
  • Learn about Gojek's initiatives to drive financial inclusion through GoPay.
  • Explore the impact of Gojek's ecosystem on small businesses and everyday users.

11:00 - 12:30

Empowering e-commerce and financial inclusion at Tokopedia

Founded in 2009 in Jakarta, Tokopedia is a leading e-commerce platform in Indonesia, enabling millions of small businesses to sell online. Tokopedia has received significant investment from Alibaba and other major investors, driving its growth and innovation in financial services like Tokopedia Emas.

  • Understand Tokopedia's role in democratizing commerce and financial services.
  • Learn about the platform’s financial products like Tokopedia Emas and its partnerships with financial institutions.
  • Explore Tokopedia’s strategies to enhance financial inclusion through technology.

12:30 - 13:30

Lunch

14:00 - 15:30

AI-driven innovations for smart cities and security at Nodeflux Teknologi

Nodeflux, established in 2016 in Jakarta, is Indonesia's leading AI vision technology company. It provides solutions for smart cities and security, leveraging AI to improve public safety, traffic management, and other urban services.

  • Discover Nodeflux’s AI solutions and their applications in public safety and urban management.
  • Learn about collaborations with government and private sectors to enhance public services.
  • Explore the role of AI in driving financial inclusion and improving quality of life.

16:00 - 17:30

Revolutionizing digital lending and credit scoring at Kredivo

Kredivo, launched in 2016, is a fintech company offering digital credit and lending services to underserved segments. Kredivo has become a leading digital credit platform in Southeast Asia, known for its innovative credit scoring algorithms and accessible lending models.

  • Examine Kredivo’s innovative credit scoring algorithms and lending models.
  • Understand how Kredivo is making financial services accessible to a broader audience.
  • Explore partnerships with e-commerce platforms to offer seamless credit options.


Indonesia Innovation Study Tour 2025

Day-2, 20 May 2025
07:30 - 08:30

Breakfast 

9:00 - 10:30

Investing in innovation: insights from Alpha JWC Ventures

Alpha JWC Ventures, founded in 2015, is a prominent venture capital firm investing in early to growth-stage companies in Southeast Asia. Known for its successful investments in fintech and digital startups, Alpha JWC Ventures plays a crucial role in fostering innovation in Indonesia's tech ecosystem.

  • Gain insights into Alpha JWC Ventures' investment strategies and focus areas.
  • Learn about the firm’s role in fostering innovation and supporting fintech startups.
  • Understand the challenges and opportunities in Indonesia’s venture capital landscape.

11:00 - 12:30

Enhancing digital payments at Xendit

Xendit, founded in 2015 in Jakarta, is a leading fintech company providing payment solutions across Southeast Asia. Recognized for its innovation in payment processing, Xendit supports businesses of all sizes with scalable and efficient payment infrastructure.

  • Explore Xendit’s payment infrastructure and its impact on businesses of all sizes.
  • Learn about Xendit’s innovations in payment processing and financial inclusion.
  • Understand the company’s strategies for scaling and expanding in Southeast Asia.

12:30 - 13:30

Lunch

14:00 - 15:00

Digital wallet solutions for financial inclusion at DANA

DANA, launched in 2018, is a digital wallet platform aimed at improving financial inclusion in Indonesia. It provides a wide range of digital payment services, making financial transactions easier and more accessible for millions of Indonesians.

  • Discover DANA’s digital payment solutions and their reach across Indonesia.
  • Learn about DANA’s initiatives to educate and integrate underserved populations into the financial system.
  • Explore the partnerships and collaborations that enhance DANA’s service offerings.

15:30 - 16:30

Advancing conversational AI with Kata.ai

Kata.ai, established in 2015 in Jakarta, specializes in natural language processing and conversational AI technologies. Known for its AI-powered chatbots and virtual assistants, Kata.ai aims to enhance customer interactions and service delivery across various industries.

  • Understand Kata.ai’s role in developing AI-powered chatbots and virtual assistants.
  • Learn about the applications of conversational AI in customer service and user engagement.
  • Explore the impact of AI-driven solutions on financial inclusion and service delivery.

16:30 - 18:00

Feedback & concluding session

We will recap the site visits and discussions with experts and exchange personal conclusions, ideas and inspirational thoughts. Delegates will be asked to present their feedback and takeaways from the tour. 

End of the Conference


Tour Hosts

Marla Sofer
Marla Sofer
Founder & CEO, knomee

Who should attend?

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Chairmen, CEOs, and board members of banks in emerging economies seeking to integrate innovation into their business models

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Senior executives in retail, corporate, transaction banking, and trade finance

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C-level executives, including chief innovation officers, chief data officers, and chief marketing officers.

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Decision makers in mobile banking, online payments, consumer experience, technology, and operations

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Leaders in charge of channels, product innovation, and retail operations

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Senior executives specialising in business analytics and data management

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Leaders in corporate planning, marketing, and strategy

The Investment

US $6000

Early bird: $5500 (before 31 Dec. 2024)

  • Access to Indonesia Innovation Study Tour (19 - 20 May)
  • 4 night accommodation (18 - 21 May)
  • Access to tour slides & videos
  • Full access to The Asian Banker Summit 2025 (conference, masterclass, exhibition area)
  • Access to conference slides & videos
  • All program related breakfasts, lunches, coffee breaks, and select dinners

*Excludes airfare, visa fees, and airport transfers

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