Digital frontier: Unlocking Shanghai’s FinTech and AI innovation landscape

Artificial intelligence is moving from experimentation to execution in the financial services industry. Banks across Asia are under pressure to harness its potential while navigating complex realities—regulation, cybersecurity, customer trust and the challenge of building future-ready talent. The region is also experiencing rapid advances in digital payments, cross-border financial services, blockchain applications and large language models that are reshaping both back-end operations and customer experience. 

Amid these shifts, Shanghai has become a hub of experimentation and scale. The city’s unique combination of financial institutions, technology giants, startups and regulators positions it as a laboratory for the future of banking. It offers valuable lessons on how Asian banks can deploy AI to deliver inclusion, strengthen resilience and create new value for customers. 

The Shanghai AI Innovation Study Tour brings participants to Shanghai and Hangzhou to visit leading banks, technology pioneers and AI innovators, gaining management-level insights into transformation strategies and practical use cases. 

 

 

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Key focus areas:

automation

Cutting-edge applications of AI, big data and blockchain in financial services

automation

Developments in digital payments, inclusive finance and cross-border services

automation

Industry implications of large language models and multi-modal AI

automation

AI-driven transformation in risk management, logistics and consumer services

automation

Shanghai’s innovation culture, collaborative ecosystem and leadership lessons

automation

Future bank design integrating technology, talent and customer experience

Itinerary

*Please note that this is a working agenda. Sites lineup, topics, and speakers are subject to change and will be confirmed closer to the event date.

Shanghai AI Study Tour 2026

Day 1, 9 Mar 2026
8:00 - 9:00

Welcome introduction

Our hosts will provide an introduction to the program, site visits, and key innovation trends to be covered during the tour.

9:00

Departure from the hotel

9:30 - 11:00

iFLYTEK: Speech, language & AI interaction pioneer

iFLYTEK, founded in 1999, is a leading AI company specializing in intelligent speech, natural language processing, and human–machine interaction. Its technologies in speech recognition, synthesis, translation, and large language models power a broad ecosystem of consumer devices, enterprise solutions, and AI cloud services. With its vision to make machines “listen, speak, understand, and think,” iFLYTEK integrates hardware and software innovation to drive AI adoption across education, healthcare, communications, and enterprise sectors.

  • Explore how the company leads in multilingual speech recognition, synthesis, and translation (60+ languages), with flagship products such as the Smart Translator, Smart Recorder Pro, and intelligent meeting assistants.
  • Discover the iFLYTEK Spark Cognitive Model (讯飞星火) and its breakthroughs in language understanding, reasoning, and interaction for enterprise and consumer applications.
  • Learn how the company brings AI into classrooms, hospitals, and workplaces while expanding globally through developer platforms and cross-industry collaborations.
11:30 - 12:30

Lunch

13:15 - 14:45

Douyin: Harnessing AI and big data for consumer engagement

Douyin, the Chinese version of TikTok, has become a leading platform for short-form video and digital content, reshaping how people connect, consume, and create. As part of ByteDance, alongside its enterprise service arm Volcano Engine, Douyin benefits from the group’s cutting-edge Data + AI capabilities, spanning large models, big data, and intelligent agents. Together, these innovations provide highly personalised content experiences and drive new business models across industries. This visit will explore how Douyin leverages technology to drive user engagement, commerce, and ecosystem growth, with discussion focusing on:

  • Reviewing the development of artificial intelligence and showcasing ByteDance’s latest advances in large models, big data analytics, and intelligent solutions.
  • Examining real-world cases where AI and big data are applied in content distribution, personalised recommendations, e-commerce, and financial services.
  • Exploring how AI enhances digital productivity, reshapes business models, and creates new opportunities for enterprise growth.
16:00 - 18:00

Huawei Shanghai Qingpu R&D Centre: Exploring a frontier technology innovation hub

Huawei’s Qingpu R&D Centre is a major innovation base focusing on next-gen technologies including communications, cloud infrastructure, AI, and smart devices.

  • Dive into Huawei’s achievements in core technology areas such as cloud computing, communications, and AI.
  • Understand how it builds end-to-end innovation capabilities and applies them in industries like fintech.
  • Explore how Huawei maintains innovation and talent development in the face of global challenges.
18:30

Dinner

End of the day


Shanghai AI Study Tour 2026

Day 2, 10 Mar 2026
7:30

Departure from the hotel

8:30 - 9:30

Transfer from Shanghai to Hangzhou by high-speed train

10:30 - 12:00

DingTalk: Enabling enterprise-wide digital collaboration and workflow automation

DingTalk is a leading enterprise collaboration and digital workplace platform developed by Alibaba Group, widely adopted by large organisations to support secure communication, workflow automation, and data-driven operations. This session explores how DingTalk enables enterprises to improve execution efficiency, strengthen cross-department coordination, and support large-scale digital transformation.

  • Examine DingTalk’s role as an enterprise digital operating platform, integrating communication, workflow, and low-code tools to support organisation-wide collaboration.
  • Learn how workflow automation and intelligent features help reduce manual processes, accelerate approvals, and improve operational efficiency. 
  • Gain insights into how large enterprises deploy collaboration platforms to break silos, improve transparency, and support scalable digital transformation.
12:30 - 13:30

Lunch

14:00 - 15:30

MYbank: Rebuilding SME Finance with AI at scale

Founded in 2015 and backed by Alibaba, MYbank is one of China’s most representative digital banks, purpose-built to serve SMEs and individual entrepreneurs. With over 68 million SME users and more than 80% first-time borrowers over the past five years, MYbank has built a scalable and sustainable model for inclusive finance. This session explores how MYbank embeds AI into real-world SME finance, using deep technology integration and organisational alignment to automate risk, credit, and operations at scale. 

  • Examine how MYbank applies four core AI systems across agriculture finance, supply-chain lending, intelligent risk control, and cash-flow management.
  • Understand how AI-driven automation enables low-cost, high-volume SME lending while maintaining strong risk discipline.
  • Learn how they build a resilient, compliant digital banking infrastructure, supported by a workforce that is 67% technology talent, offering a replicable model for global institutions.
16:00 - 17:30

West Lake boat tour

18:00 - 19:30

Dinner

20:00 - 21:30

Transfer from Hangzhou to Shanghai by high-speed train

End of the day


Shanghai AI Innovation Conference 2026

Day 3, 11 Mar 2026
9:30

Departure from the hotel

10:00 - 11:30

Bank of Shanghai: Advancing digital banking and urban financial services

Bank of Shanghai is a leading city commercial bank in China, headquartered in Shanghai. With deep roots in the local economy, the bank has built strong capabilities in retail banking, SME finance, and urban financial services. In recent years, Bank of Shanghai has accelerated its digital transformation agenda, leveraging data, technology, and platform capabilities to enhance customer experience, operational efficiency, and risk management.

  • Gain insights into Bank of Shanghai’s digital transformation strategy, including its approach to data platforms, system modernisation, and technology-enabled operations.
  • Examine how the bank uses data and analytics to strengthen retail banking, SME services, and customer lifecycle management.
  • Learn from practical use cases in digital products, intelligent risk control, and scenario-based financial services for urban economies.
11:30 - 12:30

Lunch

13:00 - 14:30

RedNote (Xiaohongshu): Building a content-driven social commerce platform

RedNote (Xiaohongshu) is one of China’s leading lifestyle content and social platforms, best known for its strong community-driven content ecosystem that connects users with brands, products, and experiences. The platform combines user-generated content, social interaction, and commerce, playing a distinctive role in shaping consumer discovery and decision-making, particularly among younger and urban audiences.

  • Understand RedNote’s platform model and how content, community, and commerce are integrated to support sustainable growth.
  • Explore how data and recommendation algorithms power personalised discovery while maintaining authenticity and user trust.
  • Learn how brands and merchants leverage RedNote for marketing, user insight, and social commerce innovation in China’s digital ecosystem.
15:00 - 16:30

Transwarp: Building enterprise AI infrastructure and big data platforms 

Transwarp is a leading Chinese enterprise AI and big data infrastructure provider headquartered in Shanghai. The company has evolved from big data platforms to a full-stack AI foundation supporting large models and enterprise AI applications. This session examines how Transwarp enables scalable, real-world AI deployment through platform capabilities, knowledge management, and AI toolchains.

  • Examine Transwarp’s strategic evolution from big data infrastructure to enterprise AI infrastructure, including the development of core platforms, knowledge management systems, and large model operations tools.
  • Explore how its full-stack toolchain—including knowledge bases, LLMOps, big data platforms, and distributed databases—supports the efficient deployment of industry-grade AI applications.
  • Review real-world use cases in financial services, government, and other key sectors, and learn how Transwarp helps organizations strengthen data governance, intelligent analytics, and business innovation.
17:00 - 18:00

Feedback & concluding session

We will recap the site visits and discussions with experts and exchange personal conclusions, ideas, and inspirational thoughts. Delegates will be asked to present their feedback and takeaways from the tour.

18:30

Dinner

End of the day


Shanghai AI Innovation Conference 2026

Day 4, 12 Mar 2026
08:30 - 09:00

Registration

09:00 - 10:30

Welcome address

Opening remarks

Keynote speeches

The keynote speeches will explore the core technologies and concepts of artificial intelligence, presenting the latest breakthroughs in areas such as multimodal large models, AI agents, embodied intelligence, and world models. It will analyse how these advancements are transforming business logic, the very role of humans, and societal infrastructure, providing valuable insights and strategic frameworks for charting practical paths forward in the financial services industry.

10:30 - 11:00

Break

11:00 - 12:00

Digital finance leadership dialogue: Building the AI roadmap

This session will bring together retail and digital business leaders from nearly twenty major financial institutions from China and overseas. Participants will examine the practical deployment and long-term positioning of AI in finance, exchange advanced perspectives, and work towards industry consensus.

Digital finance leadership dialogue: Building the AI roadmap

  • Identifying high-impact AI applications in finance
  • Prioritising AI investments in line with business goals
  • Balancing cost efficiency, resilience and innovation
  • Redefining competitiveness in the AI-driven financial era

Invited roudtable institutions include:

Industrial and Commercial Bank of China China Merchants Bank
China Construction Bank Agricultural Bank of China
WeBank MYBank
Bank of China (Hong Kong)  HSBC Hong Kong
Standard Chartered Hong Kong OCBC Bank
CIMB Bank Kasikornbank
Bank Mandiri BIDV
JPMorgan Chase Wio Bank
BBVA   State Bank of India

 

12:00 - 13:00

Lunch

13:00 - 14:00

Personalisation and customer experience in retail financial services

Intelligent technologies are transforming how financial institutions understand, serve, and engage customers. This session explores how data-driven intelligence enables more relevant, predictive, and trusted customer experiences, moving beyond efficiency towards fostering emotional connection and long-term loyalty.

14:00 - 15:00

Data and AI-driven operational intelligence

As the lifeblood of intelligent banking, data powers next-generation architectures that enable real-time intelligence, predictive operations, and continuous learning across the retail banking landscape. This feature explores the infrastructure shaping the future.

15:00 - 15:30

Break

15:30 - 16:30

Building the AI-powered financial ecosystem

Join leaders from traditional banks, fintechs, and digital platforms as they explore collaborative paths to innovation. This session will evaluate partnership models, enabling technologies, and strategic approaches that successfully integrate AI into new financial services, moving beyond competition to create shared value

16:30

End of the day 1


Shanghai AI Innovation Conference 2026

Day 5, 13 Mar 2026
08:30 - 09:00

Registration

09:00 - 10:30

Building the AI-ready future 

This closing dialogue will look ahead to the coming decade, exploring how key industries at the forefront of large-scale AI adoption will evolve into intelligent, adaptive organizations driven by cutting-edge technologies such as automation, AI agents, robotics, and quantum computing. We will also discuss how this transformation will not only reshape the industries themselves but also serve as a catalyst and demonstration for broader societal and economic change.

  • Architecting the AI-first organization
  • Preparing talent, governance and culture for continuous innovation
  • How AI agents, robotics and more pioneering technologies will reshape operations and service delivery
  • Redefining value, trust, and competitiveness in the age of intelligence
10:30 - 11:00

Break

11:00 - 12:30

Digital payments and embedded finance: New Frontiers

Data-driven analytics are enabling smarter digital payments and embedded finance models. Leaders will showcase their innovations in cross-border payments, mobile wallets, and consumer finance experiences.

12:30 - 13:30

Lunch 

13:30 - 15:00

AI-driven credit, lending and SME financing

Advanced data platforms are transforming credit and SME lending. This session focuses on automated underwriting, risk assessment, and faster decision-making while maintaining regulatory compliance.

15:00 - 15:30

Break

15:30 - 17:00

AI-driven proactive risk prevention and governance in an evolving AI world

As finance grows more digital, cyber and fraud risks, powered by advances in generative AI (Gen-AI), escalate, requiring a more dynamic and proactive approach to risk management. This session explores how banks and tech firms deploy predictive AI, digital identity systems, and large language models to build proactive defenses to balance innovation with security, privacy, and trust. While these developments have unlocked new opportunities, they have also introduced additional vulnerabilities, requiring stronger AI governance and data security management.

17:00

End of the day 2


Shanghai City Tour

Day 6, 14 Mar 2026
09:00

Departure from the hotel

9:30 - 10:45

Bank of Shanghai Museum: financial history & urban development

Located in the historic former Bank of China building on the Bund, the Bank of Shanghai Museum offers a deep dive into Shanghai’s evolution as an international financial center. We will trace the city’s financial history from the establishment of the first banks to its rise as a global hub, focusing on the blend of traditional Chinese and Western financial practices.

  • Historical Architecture: The museum itself is a masterpiece of Art Deco architecture on the Bund, providing a tangible link to the financial golden age.
  • Financial Evolution: Explore exhibits detailing the instruments, currency, and practices that shaped Shanghai's economy and laid the foundation for its modern financial ecosystem.
  • Haipai Finance: Understand the unique "Haipai" characteristics of Shanghai finance, where local innovation met international trade and investment.
11:15 - 13:15

Shanghai Arts and Crafts Museum: Haipai heritage & artisan spirit

Located in an elegant, historical garden building in Xuhui, this museum preserves the essence of Haipai (Shanghai style) traditional arts. We will examine the studios of masters in crafts such as wool embroidery, dough modelling, and jade carving to understand the preservation and commercialisation of cultural assets.

  • Artisan interaction: Witness living masters at work in their studios, experiencing the spirit of craftsmanship first-hand.
  • Elegant setting: Admire the gorgeous historic architecture and surrounding garden.
  • Experiential highlight: The museum often hosts hands-on workshops (e.g., dough modelling, rubbings). Teams can pre-book an experience to add an interactive dimension to the visit.
  • Cultural value: Analyse how traditional IP is revitalised and converted into tourism and cultural value.

 

13:15 - 14:00

Lunch

14:30 - 16:45

Yu Garden: classical garden artistry & cultural bazaar

Built in 1559 during the Ming dynasty, Yu Garden stands as one of the finest examples of classical Jiangnan garden design. This session offers a deep dive into its elegant landscapes and the vibrant cultural life surrounding it.

  • Classical artistry: Discover the garden’s pavilions, rockeries, winding corridors, and serene ponds—including the Grand Rockery, the largest in southern China, and the iconic Exquisite Jade Rock (玉玲珑).
  • Historical insights: Visit landmarks such as Dianchun Hall to learn about the garden’s role in Shanghai’s history, including its link to the Small-Sword Society Uprising.
  • Cultural immersion (45 min free exploration): Stroll through the lively Yuyuan Bazaar beside the City God Temple, where you can sample local snacks such as Nanxiang steamed buns, shop for traditional crafts, and experience the blend of history and modern commerce.

End of the city tour


Tour Hosts

Marla Sofer
Marla Sofer
Founder & CEO, knomee

Who should attend?

bank

Chairmen, CEOs and board members of banks in emerging economies seeking to integrate innovation into their business models

bank

Senior executives in retail, corporate, transaction banking and trade finance

bank

C-level executives, including chief innovation officers, chief data officers and chief marketing officers.

bank

Decision makers in mobile banking, online payments, consumer experience, technology and operations

bank

Leaders in charge of channels, product innovation and retail operations

bank

Senior executives specialising in business analytics and data management

Register Today

5-Day Full Program (9-13 March)

USD 15,000

  • All site visits, meetings, conference sessions, and cultural tour
  • 6 nights of accommodation (8-13 March 2026)
  • Transportation between program sites
  • Group dining as outlined in the agenda
  • Airport transfers
  • Presentation decks (subject to site consent)
  • Video recordings (if available)
  • Post-event report

Not Included (participants’ responsibility):

  • Visa fees

* TAB Global can provide a letter of participation to support visa applications.

  • Meals during free evenings

  • For sponsorship enquiries, please contact
  • For agenda and speaking opportunities, please contact

For sponsorship enquiries, please contact

For agenda and speaking opportunities, please contact